AJP Agency (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact us, or use our services.
By using our website or services, you acknowledge that you have read this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Information You Provide
When you contact us, submit a form, request information, or use our services, we may collect:
- Full name and business name
- Email address
- Phone number
- Business name and website URL
- Information submitted through forms or inquiries
- Billing and transaction information when you purchase services
1.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and device information
- Pages visited and time spent on our website
- Referring website or URL
- Cookies and similar tracking technologies
1.3 Information Related to Our Services
Depending on the services you use, we may process customer contact details, communications, appointment information, and other information you submit through our forms or communication systems.
2. How We Use Your Information
We may use the information we collect to:
- Provide and manage our services
- Respond to inquiries and provide customer support
- Communicate about appointments, requests, and service updates
- Process payments and manage billing
- Send marketing communications where permitted and where required consent has been obtained
- Improve our website, services, and customer experience
- Maintain website security and prevent fraud or misuse
- Comply with applicable laws and legal obligations
3. How We Share Your Information
AJP Agency does not sell personal information. We may disclose information in the following circumstances:
3.1 Service Providers
We may share necessary information with trusted service providers that help us operate our business, such as website hosting providers, customer relationship management platforms, communication services, analytics providers, and payment processors.
These providers may process information on our behalf to deliver their services, subject to applicable agreements and requirements.
3.2 Legal Requirements
We may disclose information when required by law, legal process, or a valid request from an authorized government authority, or when necessary to protect our rights, users, or the public.
3.3 Business Transfers
If AJP Agency is involved in a merger, acquisition, restructuring, or sale of business assets, information may be transferred as part of that transaction, subject to applicable privacy laws.
3.4 Mobile Information and SMS Opt-In Data
We do not sell or share mobile phone numbers, SMS consent, or text-message opt-in information with third parties or affiliates for their own marketing or promotional purposes.
Mobile information may be shared with service providers when necessary to deliver messaging services, provide customer support, or comply with applicable legal requirements. All such sharing remains subject to applicable privacy laws and messaging requirements.
4. Email and SMS Communications
4.1 Email Communications
If you provide your email address, we may use it to respond to your inquiries, provide service-related information, or send marketing emails where permitted by law.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email. You may still receive necessary transactional or service-related communications.
4.2 SMS and Text Message Communications
If you provide your phone number and give the required consent, AJP Agency may send you text messages related to the services you request, appointments, customer support, or marketing, depending on the consent you provide.
- Message frequency may vary.
- Message and data rates may apply.
- Reply STOP to opt out of further text messages.
- Reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
We honor applicable opt-out requests and maintain messaging practices consistent with relevant laws and carrier requirements.
4.3 No Sale of Messaging Consent
We do not sell, rent, or share SMS opt-in data or consent records with third parties for their own marketing purposes. Information may be shared with messaging service providers only as necessary to deliver communications or support our services, subject to applicable requirements.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve our services.
These technologies may include:
- Essential cookies: Help the website function properly.
- Analytics cookies: Help us understand website traffic and visitor behavior.
- Functional cookies: Remember certain preferences.
- Advertising cookies: May be used to measure advertising performance or deliver relevant advertisements, where applicable.
You can manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled. Where required by law, we will obtain consent before using non-essential cookies or tracking technologies.
Third-party providers may collect information through their own technologies, subject to their respective privacy policies.
Contact us
Questions about this Privacy Policy? Contact AJP Agency at 2726 NW 104th Ave, Sunrise, FL 33322, call (754) 946-0193 or email ajitpai.pai50@gmail.com.